Privacy Policy

This Privacy Policy explains how Snapshot Studio processes personal data when you use the website, make an inquiry, book studio services, review images, or receive edited files. It also explains the main categories of data, the purposes of processing, and the rights available under applicable data protection law.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

User Rights

Your Rights

Subject to applicable law, you may have rights relating to your personal data, including access, correction, deletion, restriction, objection, and portability. Where processing is based on consent, you may also withdraw consent for future processing. Some requests may be limited where we must retain information for legal, contractual, or security reasons.

Available rights depend on the legal basis and any applicable exceptions.

Requests

How to Make a Request

To exercise a privacy right, please send a clear request using the contact details in this policy and identify the data or activity concerned. We may ask for information needed to verify your identity and to understand the scope of the request before responding.

Requests are assessed against identity verification and legal retention requirements.

Data Retention

Retention

We keep personal data only for as long as it is needed for the relevant purpose, including booking administration, project delivery, accounting, recordkeeping, or legal defense. When data is no longer required, we delete it or anonymize it unless a longer retention period is required by law.

Retention is based on the purpose of collection, legal duties, and operational need.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our processing practices, website features, or legal requirements. The updated version will apply from the date it is published unless a different effective date is stated.

We review this policy when our practices or legal obligations change.

01 · Collection

Data We Collect

We may process contact details, inquiry content, booking information, project details, reference materials, shot lists, usage notes, payment-related records, gallery access data, and technical data such as device and browser information. Where needed for studio work, we also process information about the products submitted for photography and the preferences shared for style, delivery, and review.

The data collected depends on the inquiry, booking, and delivery steps used.

02 · Sources

How We Collect Data

We collect data directly from you when you submit a contact form, send an email, call, arrange a consultation, share product details, approve a shot list, review proofs, or complete payment. We may also receive limited technical data automatically when you visit the website or use the private galleries used for selection and delivery.

Information is received from users, booking interactions, and service-related communications.

03 · Cookies

Cookie Types

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand general site use. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier.

Cookie use is limited to operational, preference, and basic analytics purposes where enabled.

04 · Controls

Cookie Controls

You can block or delete cookies through your browser settings. If the website provides a cookie notice or preference tool, you may use it to manage non-essential cookies. Disabling some cookies may affect site functions, including form handling or gallery access.

Cookie choices can be adjusted through browser settings and, where available, site controls.

Purposes of Processing

We use personal data to respond to inquiries, assess project scope, prepare quotes, schedule appointments, manage product delivery and studio sessions, review shot lists, produce and edit images, provide proof and delivery galleries, handle payments, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to keep the website functioning and to understand basic site performance.

Processing is limited to the studio workflow and related legal obligations.

Service Providers

We may share personal data with service providers that support website hosting, email handling, file storage, payment processing, appointment administration, and private gallery delivery. We may also share information with professional advisers where needed for legal, accounting, or operational support. These parties may process data only for the purposes we specify and under appropriate confidentiality obligations.

Service providers receive only the data needed to perform their assigned functions.

Legal Disclosure

We may disclose personal data where necessary to comply with applicable law, lawful requests from public authorities, court orders, or obligations connected with accounting, tax, fraud prevention, or the establishment, exercise, or defense of legal claims.

Disclosure may be required to meet legal, tax, or regulatory obligations.

Privacy Contact

Contact Details

Email contact

[email protected]

Telephone contact

+43 668 428736

Postal address

Schlögen 2, 4083 Haibach ob der Donau

Privacy contact